Orders are processed on business days, excluding weekends and major holidays. Processing begins after payment is received and the order passes internal review. Orders whose payment clears before 2:00 PM Eastern on a business day ship the same day; orders cleared after that ship the next business day. Every order ships in plain, discreet outer packaging. Processing times may vary based on product availability, documentation requirements, order volume, weather, carrier conditions, and compliance review.
| Destination | Standard rate | Free shipping |
|---|---|---|
| United States | $15 | Orders over $200 |
| International | $45 | Orders over $450 |
The final shipping cost is shown at checkout before you place your order.
We ship to all 50 US states and to international destinations. Availability can depend on the destination, product type, carrier restrictions and applicable rules. PeptiCore Labs may cancel or refuse orders that cannot be fulfilled accurately, safely or in line with company policy.
Customers are responsible for providing a complete and accurate shipping address at checkout. PeptiCore Labs is not responsible for delays, failed delivery, return-to-sender events, or lost packages caused by incorrect, incomplete, or undeliverable addresses.
Some products may require specific handling, storage, or shipping considerations. Product pages, labels, or batch documentation may include storage notes where applicable. Customers are responsible for reviewing product-specific documentation after receipt.
When tracking is available, customers may receive tracking details after fulfillment. US orders usually arrive in 3–5 business days after dispatch, and international orders usually take 7–14 business days plus customs time. Carrier scans and delivery estimates are controlled by the carrier and may change due to weather, volume, service disruption, or other external conditions.
If PeptiCore Labs becomes aware that an order cannot ship within the stated or expected timeframe, customers may be contacted with updated information. Where required by applicable rules, customers may be given the option to approve the delay or cancel the order for an eligible refund before shipment.
If a package is delayed, damaged, or marked delivered but not received, customers should contact PeptiCore Labs support promptly with the order number, tracking number, and photos if damage is visible. Resolution may depend on carrier investigation, package condition, and order details.
All products are sold strictly for laboratory research use only. Products are not intended for human consumption, clinical use, veterinary use, diagnostic use, food use, cosmetic use, drug use, or therapeutic use.
Questions about this policy? Email info@peptidecorelabs.com or use our contact page. Our support team is available 24/7.